Our Reviews

Gerald P|2014 Chevrolet Equinox

Confirmed Service Customer

8/10/2025

Excellent service as usual.

8/12/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Battles Buick GMC

Business Response

BOURNE, MA

Frederic L|2025 Buick Encore GX

Confirmed Sales Customer

8/10/2025

My salesperson made buying my new vehicle simple and enjoyable. The Buick I wanted was not available at the dealership, but they found the one I wanted and had it transported to the dealership. Everything from shopping test drives, to buying, to final paperwork was low pressure and well handled.

EDWARD RASPA

8/12/2025

Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Battles Buick GMC

Business Response

EAST FALMOUTH, MA

Charles P|2026 Buick Encore GX

Confirmed Sales Customer

8/13/2025

After my 2025 encore was totaled in an accident heather the sales lady was able to find me the car I wanted on short notice, and walk me through the process of registering the car, activating Onstar. Then Steve the business manager worked to get me financing and rebate of an extended warranty contract that was cancelled due to the accident. A good family owned dealership

HEATHER ALDEN

8/14/2025

We’re thrilled Heather and Steve could make a challenging situation so smooth—from finding your car quickly to handling registration, OnStar, and financing. It’s wonderful to hear our family-owned dealership made you feel supported, and we look forward to welcoming you back for many great experiences ahead.

Business Response

EAST HARWICH, MA

Gary M|2022 GMC Terrain

Confirmed Service Customer

8/17/2025

We always have great service at Battles.

8/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Battles Buick GMC and we hope to see you again soon! We hope to see you soon!

Business Response

WAREHAM, MA

Dennis M|2025 GMC Sierra 1500

Confirmed Service Customer

8/15/2025

Great service, knowledgeable staff.

8/16/2025

Hi, thank you for taking the time to leave a review for us at Battles Buick GMC! We're looking forward to your next visit!

Business Response

EAST SANDWICH, MA

Michael D|2023 GMC Sierra 1500

Confirmed Service Customer

8/15/2025

good job on time

8/16/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

MONUMENT BEACH, MA

Barry F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/21/2025

Always great

8/22/2025

We’re delighted you always have a great experience! Your continued satisfaction means a lot, and we look forward to seeing you again soon!

Business Response

EAST SANDWICH, MA

Tyler B|2025 GMC Canyon

Confirmed Service Customer

7/29/2025

Great service: high quality work and good communication.

7/30/2025

We’re thrilled you appreciated the high-quality work and clear communication! That’s exactly what we strive for, and we’ll continue providing that same great service every time you return.

Business Response

HARWICH PORT, MA

Bianca Cody M|2024 GMC Sierra 1500

Confirmed Service Customer

8/14/2025

The woman at the front desk was so helpful

8/15/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

FORT MYERS, FL

Joseph C|2023 GMC Sierra 1500

Confirmed Service Customer

8/18/2025

It was a pleasure dealing with Battles when I made the purchase of my 2023 Sierra pick up, and also a pleasure when my truck or my wife's Cadillac need servicing.

8/19/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CHATHAM, MA

Matthew S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/25/2025

Battles was extremely helpful in addressing my warranty issue and I am pleased with the prompt service and professional care I received!

8/26/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

POCASSET, MA

Stephen M|2021 GMC 1500 Sierra

Confirmed Service Customer

8/25/2025

Great service. Pleasant greetings. Timely Call backs when messages left. Accommodating, efficient and fair price for oil change and tire rotation.

8/26/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Battles Buick GMC

Business Response

BREWSTER, MA

David S|2019 GMC Canyon

Confirmed Service Customer

9/18/2025

Very friendly and provided good service

9/19/2025

Hi, thank you for taking the time to leave a review for us at Battles Buick GMC! We're looking forward to your next visit!

Business Response

EAST FALMOUTH, MA

Charles S|2017 GMC 1500 Sierra

Confirmed Service Customer

9/24/2025

They seem to care about me

9/25/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BOURNE, MA

Mark P|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

9/27/2025

Quick and complete

9/28/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SANDWICH, MA

Robert G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/27/2025

It's always a pleasure to have my truck serviced at Battles!

9/28/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

MATTAPOISETT, MA

John W|2025 GMC Sierra 1500

Confirmed Sales Customer

9/27/2025

Great

ARINDA BOWMAN

9/28/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

EAST FALMOUTH, MA

Anita M|2023 Buick Encore GX

Confirmed Service Customer

10/9/2025

I came in unexpected with issues in a car i just bought the day before. The staff jumped right in to help me; my salesperson had the day off. The service department solved the issues which as of this day have not reoccurring.

10/10/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

SANDWICH, MA

Gary K|2023 GMC Savana Cargo Van

Confirmed Sales Customer

10/14/2025

Buying a vehicle from you guys was actually a pleasurable experience

HEATHER ALDEN

10/15/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

ORLEANS, MA

Douglass R|2026 GMC Terrain

Confirmed Sales Customer

10/14/2025

Very easy. No pressure.

HEATHER ALDEN

10/15/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

CENTERVILLE, MA

David B|2024 GMC Canyon

Confirmed Service Customer

10/20/2025

Wendy and Jason are fantastic. 2 and 2... chocolate chip muffin

10/21/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

WAREHAM, MA

Steven G|2019 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

All staff very professional,great service.

10/21/2025

Hi, we're glad to hear you found our staff very professional! We hope to be of service to you again in the future. Take care!

Business Response

HYANNIS, MA

Ronald P|2025 Buick Envista

Confirmed Sales Customer

9/23/2025

Got me into the car I liked, gave me the price I wanted on my trade , did it all in 1day

HEATHER ALDEN

9/24/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

WAREHAM, MA

Peter H|2026 GMC Terrain

Confirmed Sales Customer

9/23/2025

We have been working with Battles for many years and Heather, as usual, was wonderful. Everyone we dealt with at the dealership is great. I really missed working with Janet for the financial end as she is great, but Greg did the job well.

HEATHER ALDEN

9/24/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

WEST TISBURY, MA

Ian F|2022 GMC Canyon

Confirmed Service Customer

10/13/2025

Overall great job and appreciate the team is not a typical car sales team that tries to sell you once you walk through the door. Every member of the team was always willing to help each other out and make it a pleasant experience buying the truck.

10/14/2025

Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Battles Buick GMC!

Business Response

KINGSTON, MA

Seth G|2024 GMC Canyon

Confirmed Service Customer

10/13/2025

Kudos to Battles GMC/Buick…polite to talk with and honest as the day is long…Love the fact that it’s family owned

10/14/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Battles Buick GMC. Thank you again for choosing Battles Buick GMC and we hope to see you again.

Business Response

MASHPEE, MA

Linda S|2026 GMC Terrain

Confirmed Sales Customer

10/21/2025

Heather was the best sales person ever

HEATHER ALDEN

10/22/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

KINGSTON, MA

Robert G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/8/2025

Great experience! Chad can do anything!

9/9/2025

Hi there, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

MATTAPOISETT, MA

Gail B|2017 Buick Cascada

Confirmed Service Customer

9/23/2025

I had confused the date for my service and arrived 5 days early they very nicely accommodated me despite my error superior service

9/24/2025

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

WAQUOIT, MA

Ralph V|2025 GMC Sierra 1500

Confirmed Sales Customer

9/23/2025

DJ was great- explained everything and was able to answer all questions.

DANIEL DONAHUE

9/24/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

EAST FALMOUTH, MA

Paula C|2018 GMC Terrain

Confirmed Service Customer

9/26/2025

Very knowledgeable staff. They explain what needs to be done and take care of concerns quickly.

9/27/2025

We’re thrilled our team could provide clear explanations and address your concerns promptly! Your feedback motivates us, and we look forward to welcoming you again on your next visit.

Business Response

WEST FALMOUTH, MA

Paul C|2025 Buick Envision

Confirmed Sales Customer

10/22/2025

Communication was excellent. Everyone at the dealership was very friendly.

ARTHUR MAROTTA

10/24/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CENTERVILLE, MA

Gary M|2022 GMC Terrain

Confirmed Service Customer

8/4/2025

Battles always has great service.

8/5/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

WAREHAM, MA

Peter M|2019 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

I requesred an oil change. Upon completion, I was told that I needed new brakes. The car had 40,000 miles on it. Since I only drive about 4,000 miles a year I asked now bad was the brakes. I was told that they were metal on metal. I asked how much a brake job would cost and was told over $600. I decided to replace the brakes myself. While the brakes were worn they certainly weren't metal on metal and in my opinion had about another 5,000 to 10,000 miles left on them. If I was told that I should consider a brake job, I would consider that a more honest statement then making me feel the car was unsafe to drive.

8/5/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

DENNIS, MA

Mitchell S|2025 Buick Envision

Confirmed Service Customer

9/25/2025

Oil change and software update.

9/26/2025

We’re glad your oil change and software update went smoothly! Efficiency and accuracy are always our priorities.

Business Response

EAST SANDWICH, MA

Drew L|2024 GMC Sierra 1500

Confirmed Service Customer

10/17/2025

Complimentary first oil change with tire rotation while I waited. Went off without a hitch!

10/18/2025

We’re delighted your complimentary first oil change and tire rotation went smoothly! It’s great to hear everything went off without a hitch while you waited. Wishing you a fantastic day!

Business Response

EAST SANDWICH, MA

Ronald L|2019 Buick Encore

Confirmed Service Customer

10/27/2025

Great customer service.

10/28/2025

Thank you for recognizing our great customer service! It’s always our goal to make every interaction positive, and your kind words mean a lot. We look forward to continuing to provide you with excellent service in the future!

Business Response

SANDWICH, MA

Douglas S|2023 GMC Terrain

Confirmed Service Customer

8/21/2025

I was taken care of promptly, from the time I drove on the lot to the time my vehicle was taken care of.

8/22/2025

We’re glad you felt taken care of from the moment you arrived! Prompt, attentive service is our goal, and we look forward to seeing you again soon!

Business Response

WEST YARMOUTH, MA

Charles L|2022 GMC 1500 Sierra

Confirmed Service Customer

8/22/2025

Always great service. Was in and out, hardly had time to seat in the waiting room for a coffee.

8/23/2025

It’s wonderful to hear your visit was so quick and smooth! We strive to make every service appointment efficient while maintaining friendly, attentive care, and we’ll continue doing just that.

Business Response

MARSTONS MILLS, MA

Mary L|2011 Chevrolet Silverado

Confirmed Service Customer

8/31/2025

The service reception was great. Your staff is very friendly and helpful.

9/1/2025

Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

Business Response

EAST FALMOUTH, MA

Dick B|2023 GMC Sierra 1500

Confirmed Service Customer

9/1/2025

on time quality work

9/2/2025

We’re so glad your service was done on time and to your satisfaction—that’s always our goal. Wishing you a fantastic day ahead!

Business Response

BREWSTER, MA

Ronald S|2021 GMC Yukon

Confirmed Service Customer

9/11/2025

Superior and excellent customer service!!

9/12/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

MASHPEE, MA

Brandon J|2023 GMC Sierra 1500

Confirmed Service Customer

9/20/2025

Very comfortable, no pressure purchasing. DJ, Greg, and Janet are a wicked awesome team!!

9/21/2025

Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

EAST SANDWICH, MA

Thomas O|2024 GMC Sierra 1500

Confirmed Service Customer

9/26/2025

Showed up early, you got me in early and I was out the 10 minutes after my scheduled appointment time.

9/27/2025

We’re glad our team could accommodate your schedule and make your visit quick and seamless! Efficiency and convenience are always our goal, and we look forward to seeing you again soon.

Business Response

PROVINCETOWN, MA

Michael S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/14/2025

Fantastic experience from start to finish. D.J. is the best! Top of the line guys!!! Thank you!

DANIEL DONAHUE

10/15/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

EAST FALMOUTH, MA

Matthew P|2021 GMC Yukon

Confirmed Service Customer

10/29/2025

Customer service has been top notch!

10/30/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Battles Buick GMC

Business Response

EAST FALMOUTH, MA

Keith C|2025 GMC Sierra 1500

Confirmed Sales Customer

8/26/2025

Heather made the process so smooth. We called her and told her what we were looking for and our price range and within hours she had a vehicle for us.

HEATHER ALDEN

8/27/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CENTERVILLE, MA

Bernard I|2023 GMC Acadia

Confirmed Service Customer

9/11/2025

Always great service. People are alway polite and very helpful.

9/12/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

E FALMOUTH, MA

Robert H|2025 GMC Sierra 1500

Confirmed Sales Customer

10/8/2025

Everything was done in a professional manner. All of my add-ons which includes sprayed bed liner and a rollup cover, and the steps was on time. And done perfectly.

EDWARD RASPA

10/9/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

EAST WAREHAM, MA

Tracey N|2026 GMC Terrain

Confirmed Sales Customer

10/8/2025

Feels like family

HEATHER ALDEN

10/9/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST SANDWICH, MA

Alain R|2026 GMC Canyon

Confirmed Sales Customer

10/29/2025

I have to say, I have bought numerous vehicles from numerous dealerships and typically, I'm not a fan of dealerships or pushy salesman. But at battles, g, m, c, it has to be the most laid back, easy, going no pressure dealership. I have ever experienced whenever I need another vehicle. I will definitely be going back. The entire staff and my salesman Ed were great to work with

EDWARD RASPA

10/30/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Battles Buick GMC

Business Response

PLYMOUTH, MA

Scott M|2026 GMC Canyon

Confirmed Sales Customer

11/14/2025

I have been a loyal customer at Battles GMC Buick for over 14 years and have never been disappointed. Mr. Jeff Battles and his entire team have always been incredibly helpful and attentive to my needs.They are knowledgeable, efficient, and each service was simple and enjoyable. I would highly recommend this dealership and the staff as they are the only dealer I trust with my vehicles. I can genuinely say that you will be in the best hands at Battle Buick GMC.

HEATHER ALDEN

11/15/2025

What an incredible review! Your loyalty and trust mean the world, and we’re thrilled every visit has been smooth and enjoyable—here’s to many more years together.

Business Response

HARWICH, MA

Brian K|2024 GMC Sierra 1500

Confirmed Service Customer

11/14/2025

professional, polite and fast service

11/15/2025

We’re glad to hear this! Professional, polite, and fast service is always our goal, and we’re glad it shone through.

Business Response

SOUTH DENNIS, MA

Andrew R|2018 Chevrolet Suburban

Confirmed Service Customer

8/18/2025

They never let me down in service. Wendy, Jason, and team deliver incredible customer service and repairs.

8/19/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Battles Buick GMC. Thank you again for choosing Battles Buick GMC and we hope to see you again.

Business Response

POCASSET, MA

Lawrence B|2017 GMC 1500 Sierra

Confirmed Service Customer

9/12/2025

Efficient and courteous service experience.

9/13/2025

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

NORTH FALMOUTH, MA

Timothy D|2021 Chevrolet Tahoe

Confirmed Service Customer

9/12/2025

All the regular staff greeted us in their normal friendly and professional manner. The Service Dept. acted promptly to get our oil change completed and while we waited we enjoyed the comfortable and accommodating atmosphere at the dealership. We love coming to Battles!

9/13/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MIDDLEBORO, MA

Andrew R|2018 Chevrolet Suburban

Confirmed Service Customer

9/15/2025

The ghouls and gremlins messed with my Tpms and the fighters of evil beasts, Jason and Wendy, as well as all their saviors I don't meet saved me. My tire now is fixed from those evil beings. Thank you, Battles. I feel part of the family.

9/16/2025

Thank you for your message! We’re glad to hear that Jason, Wendy, and the rest of our team were able to help resolve the issue with your tire. If you need anything else, feel free to reach out—we’re always here to help!

Business Response

POCASSET, MA

Manuel V|2025 Buick Envista

Confirmed Sales Customer

10/22/2025

Great service,stress free

ARTHUR MAROTTA

10/23/2025

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Battles Buick GMC and we hope to see you again.

Business Response

EAST FALMOUTH, MA

John S|2026 Buick Enclave

Confirmed Sales Customer

11/4/2025

I have purchased several vehicles from Battles and every experience has been excellent.

DANIEL DONAHUE

11/5/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Battles Buick GMC

Business Response

WELLFLEET, MA

Mark L|2024 GMC Canyon

Confirmed Service Customer

11/13/2025

Always friendly, professional and reasonable

11/14/2025

Hi there, thank you so much for your positive comments about Battles Buick GMC! We can't wait to see you again, have a great day.

Business Response

MARION, MA

Charles L|2022 GMC 1500 Sierra

Confirmed Service Customer

11/16/2025

Excellent service. Went in for engine oil service and brake pad service warning. In and out was much faster than I anticipated which left me several additional hours to spend with family for the day. As always service with a smile.

11/17/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MARSTONS MILLS, MA

Mary B|2026 GMC Terrain

Confirmed Sales Customer

8/22/2025

The car I wanted was located in NH and delivered to Bourne, purchase & finance process went smoothly

EDWARD RASPA

8/23/2025

We’re glad we could help locate your car and make the purchase and finance process smooth, even across states! Your satisfaction is our priority, and we’ll continue working to make car buying as seamless as possible.

Business Response

WEST CHATHAM, MA

Nick M|2013 GMC Terrain

Confirmed Service Customer

9/25/2025

I had some problems with my GMC Terrain. All problems / questions were solved. The staff were all friendly. I can only recommend it

9/26/2025

We’re glad all your GMC Terrain questions and concerns were resolved! It’s wonderful to know our friendly team earned your recommendation.

Business Response

EAST FALMOUTH, MA

Robert A|2025 GMC Sierra 1500

Confirmed Service Customer

9/25/2025

Nice quiet waiting area. Service advisor was very professional.

9/26/2025

We’re glad you enjoyed our quiet waiting area and found your service advisor professional! We’ll continue providing a comfortable and professional experience every visit.

Business Response

PLYMPTON, MA

James Gail O|2016 Buick LaCrosse

Confirmed Service Customer

9/27/2025

Friendly, professional, on time, great job!

9/28/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTH FALMOUTH, MA

Jeffrey W|2025 Buick Envision

Confirmed Sales Customer

9/27/2025

Met with DJ several times. Was always helpful and knowledgeable. Had a test drive , liked the suv , was glad you had a red one , didn’t want white ! See you Monday for a sticker , hope your power stays up !

DANIEL DONAHUE

9/28/2025

Hello, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit. Take care!

Business Response

MASHPEE, MA

Donna H|2019 GMC 2500HD Sierra

Confirmed Service Customer

10/20/2025

Wendy’s the best! Exceeds expectations every time!

10/21/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

WEST FALMOUTH, MA

Scott M|2026 GMC Yukon

Confirmed Sales Customer

10/31/2025

Great group of people very helpful and very knowledgeable. They always go out of their way to make sure the customer is totally satisfied.

HEATHER ALDEN

11/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HARWICH, MA

John P|2024 GMC Terrain

Confirmed Service Customer

11/6/2025

I arrived on time for my appointment and was quickly taken care of. In an hour all the services I had asked to be done were completed and I was on my way home! Great service!

11/7/2025

Hi there, thank you so much for your positive comments about Battles Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FAIRHAVEN, MA

Andrew C|2026 GMC Canyon

Confirmed Sales Customer

11/21/2025

Very unprofessional and misleading.

ARTHUR MAROTTA

11/22/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CENTERVILLE, MA

Frank M|2026 GMC Terrain

Confirmed Sales Customer

10/21/2025

My salesman, DJ Donaghue was very helpful through the entire process. He is a credit to your organization.

DANIEL DONAHUE

10/22/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MASHPEE, MA

John C|2024 GMC Terrain

Confirmed Sales Customer

10/28/2025

Dan/DJ did a great job. He showed us what we wanted to see but in no way pressured us on anything. He was very knowledge of the inventory.

DANIEL DONAHUE

10/29/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

NORTH FALMOUTH, MA

Thomas S|2025 GMC Terrain

Confirmed Service Customer

11/7/2025

Pleasant people .

11/8/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

WEST YARMOUTH, MA

Janet A|2023 Buick Envision

Confirmed Service Customer

11/10/2025

Easy to book appointment. Great customer service.

11/11/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PLYMPTON, MA

Ronald L|2011 Chevrolet Camaro

Confirmed Service Customer

11/13/2025

Fast service, friendly and knowledgeable

11/14/2025

We're glad everything was completed with fast, friendly, knowledgeable service, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

NORTH FALMOUTH, MA

Ronald L|2019 Buick Encore

Confirmed Service Customer

11/17/2025

Customer service was excellent!

11/18/2025

We appreciate your concise feedback — excellent customer service is exactly what we aim to deliver every time.

Business Response

SANDWICH, MA

Katie B|2023 GMC Yukon

Confirmed Service Customer

11/17/2025

Always very friendly, great communication. My car is always done before expected. Very comfortable waiting area . Highly recommend!!!!

11/18/2025

Thank you for your thoughtful and enthusiastic feedback — we’re thrilled that friendly communication, quick service, and a comfortable waiting area made your visit so enjoyable.

Business Response

CENTERVILLE, MA

James J|2021 Chevrolet Express

Confirmed Service Customer

11/26/2025

The work was fine, the time management was awful. Dropped the van the night before an 11 am apt. Van wasn’t done for 4 o clock the same day 5,hours It was an oil change, rotation, and 1 headlight.

11/27/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

PLYMOUTH, MA

Denise D|2026 GMC Acadia

Confirmed Sales Customer

12/24/2025

There were a few hiccups when it came to getting my car not because of the dealership but Janet was wonderful. She stuck in there and got me the vehicle that I wanted. This is my second vehicle I’ve purchased from them and I’ve had service done there also and they are a great service center all around great group of people that work there

ARTHUR MAROTTA

12/25/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

EDGARTOWN, MA

Carole G|2021 GMC Acadia

Confirmed Service Customer

11/20/2025

Always a pleasure having something done in the service department, as well as visiting the sales staff. Been coming here for 22 years. Battles is the best!

11/21/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Battles Buick GMC!

Business Response

MASHPEE, MA

Edith G|2019 Buick Envision

Confirmed Service Customer

11/24/2025

wendy ,jason and mike (the new guy ) are doing a great job !

11/25/2025

We’ll be sure to share your kind words with Wendy, Jason, and Mike! Delivering excellent service as a team is what we aim for, and we’re glad it made your experience a positive one.

Business Response

MASHPEE, MA

Jennifer D|2020 GMC Terrain

Confirmed Service Customer

11/29/2025

Very friendly

11/30/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MARSTONS MILLS, MA

Walter B|2018 GMC 1500 Sierra

Confirmed Service Customer

11/29/2025

Everything was perfect, keep providing the great service experience!

11/30/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BUZZARDS BAY, MA

Joan S|2017 Buick Envision

Confirmed Service Customer

12/5/2025

We were greeted warmly and the service was excellent.

12/6/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BREWSTER, MA

Arthur A|2023 Buick Enclave

Confirmed Sales Customer

1/6/2026

The complete staff at Battles are very knowledgeable, very courteous and polite staff throughout the dealership. Battles makes you very comfortable like your home is there. Great family owned and operated business. My family, siblings, and nieces and nephew's all shop at Battles Buick GMC

HOUSE DEAL

1/7/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

EAST FALMOUTH, MA

Shawn H|2026 GMC Sierra 1500

Confirmed Sales Customer

1/6/2026

Very helpful and went above and beyond to get the sale done.

HEATHER ALDEN

1/7/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CHATHAM, MA

Charles W|2026 GMC Yukon

Confirmed Sales Customer

1/6/2026

Excellent experience

HEATHER ALDEN

1/7/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BREWSTER, MA

Richard K|2025 Buick Envision

Confirmed Service Customer

11/3/2025

took care of all my needs

11/4/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DUXBURY, MA

David Z|2020 GMC 1500 Sierra

Confirmed Service Customer

11/8/2025

Service was well done and on time

11/9/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BUZZARDS BAY, MA

Edith G|2019 GMC Acadia

Confirmed Service Customer

11/14/2025

great job

11/15/2025

We appreciate your concise and positive feedback! It’s always motivating to hear a great job recognized.

Business Response

MASHPEE, MA

Edward M|2024 GMC Yukon XL 1500

Confirmed Service Customer

11/27/2025

Everything was done right on time. I drive down from Bellingham, because I like the service.

11/28/2025

Wow! Driving all the way from Bellingham truly shows your trust in our service, and we’re honored. We’re glad everything was completed right on time and that we continue to meet your expectations.

Business Response

BELLINGHAM, MA

Janice O|2021 GMC Acadia

Confirmed Sales Customer

11/27/2025

Everyone we worked with, especially Janet and A J, were awesome! There were a few glitches, that were not the fault of anyone at Battles, but they were great helping us navigate the obstacles we ran into. I can’t say enough about what a great experience we had.

ARTHUR MAROTTA

11/28/2025

Wow! Thank you for highlighting Janet and AJ’s efforts. Even with a few bumps along the way, we’re glad we could guide you through a smooth and positive experience. Your kind words mean so much to our team!

Business Response

BREWSTER, MA

Edith G|2019 GMC Acadia

Confirmed Service Customer

12/8/2025

great job

12/9/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

MASHPEE, MA

Kevin B|2018 GMC Terrain

Confirmed Service Customer

1/1/2026

Gas tank leak which has been a GMC problem for a few models in two model years. My vin did fall into the available information but besides this it took a week to receive parts and no loaner cars were offered or available for me to continue to do my work. Hopefully the new service manager is able to implement much needed changes

1/2/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

WAREHAM, MA

Mary L|2026 Buick Envision

Confirmed Sales Customer

1/13/2026

Dave and I had an excellent experience with Battles Buick. We had several phone conversations with Janet Green, letting her know exactly what we were looking for in a lease and she kept in touch with us on a regular basis to let us know what was available. She found us exactly the vehicle we were looking for and we began what we know will be a great relationship with Battles Buick. When we arrived at Battles dealership, we were greeted by Mr. Battles, Janet Green, and Ed Raspa. We were impressed with the professional and courteous treatment we received as first time customers. Even DJ helped us navigate some of the set ups that were needed on the Buick phone app. When we arrived to pick up our new vehicle Ed made sure that our plates, registration and inspection were handled quickly and efficiently. It was a very positive experience and we are very happy customers who will recommend Battles Buick to all our friends and family.

EDWARD RASPA

1/15/2026

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

PLYMOUTH, MA

Ronald S|2021 GMC Yukon

Confirmed Service Customer

11/24/2025

Jack, my Service Manager was very accommodating after the dealership completely dropped the ball on the servicing part.

11/25/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MASHPEE, MA

Steve G|2021 GMC 1500 Sierra

Confirmed Service Customer

12/19/2025

Was great

12/20/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

OAK BLUFFS, MA

Steven S|2019 Chevrolet Express

Confirmed Service Customer

12/22/2025

Nice

12/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

BUZZARDS BAY, MA

Cheryl S|2021 Buick Encore GX

Confirmed Service Customer

1/9/2026

I am a long-term customer of Battles. My experience there has always been positive.

1/10/2026

Thank you for being a long-term customer and for sharing your positive experience. We truly value your continued trust in Battles Buick GMC.

Business Response

NORTH FALMOUTH, MA

Jeffrey P|2019 Chevrolet Suburban

Confirmed Service Customer

1/9/2026

The service was great as usual.

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

PLYMOUTH, MA

Magda C|2018 Buick Regal

Confirmed Service Customer

1/9/2026

Very good service: On time and a very short wait: Thanks

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MASHPEE, MA

Mark S|2026 Buick Envision

Confirmed Service Customer

1/9/2026

Battles is the best. Jeff , Janet and the whole team are amazing. My family buys there vehicles there and I refer anyone who asks to go to Battle’s. I have bought at least 12 vehicles from Jeff. The attention to details are amazing as is there service department .

1/10/2026

Thank you for sharing such wonderful feedback! We’re thrilled Jeff, Janet, and the entire Battles Buick GMC team continue to make your family’s experience exceptional, from sales to service.

Business Response

MIDDLEBORO, MA

Peter S|2018 Buick Envision

Confirmed Service Customer

1/14/2026

Jason was great, including updated communication on status. We thought we had an issue with the key fob and it was a simple battery issue that they resolved at no charge. Excellent customer service and that was the first time we have brought our car there for service. They will definitely be our dealer of choice for service.

1/15/2026

Thank you for sharing such an outstanding experience. We’re happy Jason kept you updated and resolved the issue quickly with honest, caring service. We truly appreciate your trust and look forward to being your go-to service team.

Business Response

BUZZARDS BAY, MA

Dakota P|2024 GMC Yukon XL 1500

Confirmed Service Customer

10/22/2025

Easy fast convenient

10/23/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Battles Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BUZZARDS BAY, MA

Richard R|2021 GMC 1500 Sierra

Confirmed Service Customer

10/30/2025

It's the best dealership around. Would not go anywhere else.🤩

10/30/2025

Thank you for such a glowing review! Being called “the best dealership around” means the world to us, and we can’t wait to keep providing an experience worthy of your loyalty.

Business Response

BOURNE, MA

Douglas C|2023 GMC Sierra 2500 HD

Confirmed Service Customer

11/12/2025

It usually a very good experience and 99% of the staff are friendly and easy to work with

11/13/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

CENTERVILLE, MA

Joseph J|2024 GMC Sierra 3500 HD

Confirmed Service Customer

12/12/2025

You bent the rim when you put the new tires on then you put it in the back so when I had the tires rotated, it wobbled in front. You didn’t even put tie weights on the tires. It’s not the first time you bent a rim. I was gonna order a 2027 but no way.. you’ll never get another penny from me and this would’ve been my third truck

12/13/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

NORTH FALMOUTH, MA

Thomas S|2025 GMC Terrain

Confirmed Service Customer

1/12/2026

Resolved problem

1/13/2026

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

WEST YARMOUTH, MA

Paul B|2025 Buick Encore GX

Confirmed Service Customer

1/12/2026

Best service ever!

1/13/2026

We’re so glad to hear you had the best service ever! Thank you for choosing us. We look forward to serving you again.

Business Response

MASHPEE, MA

Ralph S|2025 Buick Enclave

Confirmed Service Customer

1/20/2026

The car was taken in for service on time and done promptly while I waited.

1/21/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

EAST FALMOUTH, MA

Mary N|2012 GMC Terrain

Confirmed Service Customer

2/4/2026

As usual, the service was excellent. Your service staff and technician were friendly, yet professional , quick, but thorough. You have a great staff there. Keep them!!!!!!!!!!!!!

POCASSET, MA

Barry F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/6/2026

Got me in quickly Kept me informed the whole way Polite Seems to be a fair price

EAST SANDWICH, MA

Phillip M|2025 GMC Canyon

Confirmed Service Customer

11/15/2025

The mechanic Brendan did an excellent job, correcting the issues

11/16/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Battles Buick GMC. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

SAGAMORE, MA

Todd B|2024 GMC Sierra 1500

Confirmed Service Customer

11/19/2025

Great customer service!

11/20/2025

We appreciate your crisp and positive feedback—your recognition of our great customer service brightens our day and motivates us to keep delivering the same care every visit.

Business Response

WELLFLEET, MA

Kevin C|2024 GMC Sierra 1500

Confirmed Service Customer

12/20/2025

I ordered utility racks for my truck, from the GMC market place, as it turns out the picture of what I was receiving didn't match the description. So, my mistake. Battles informed me that there was a problem and helped me by returning the part. Thank you

12/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MASHPEE, MA

Gregory S|2024 Chevrolet Malibu

Confirmed Service Customer

12/31/2025

Always excellent...Mike,Wendy,Jason are all wonderful to work with.....very happy with high level of service and they are always professional as well....10 stars !!

1/1/2026

Thank you for recognizing Mike, Wendy, and Jason! We’re thrilled you’re happy with their professionalism and high level of service, 10 stars indeed!

Business Response

MENDON, MA

Susan C|2025 GMC Terrain

Confirmed Service Customer

1/26/2026

Everyone is friendly and professional.

1/27/2026

Hi, thank you for taking the time to leave a review for us at Battles Buick GMC! We're looking forward to your next visit!

Business Response

FORESTDALE, MA

Shawn H|2026 GMC Sierra 1500

Confirmed Service Customer

2/1/2026

Stellar customer service. They will do everything they can to make you happy and to make things right.

CHATHAM, MA

Scott V|2022 GMC 1500 Sierra

Confirmed Service Customer

2/2/2026

great communication with service department

NANTUCKET, MA

Ronald P|2025 Buick Envista

Confirmed Service Customer

3/9/2026

The service was good - I left 2 voice messages that were never returned. The online app never told me my car was done and I had to call and ask if car was done rather than being notified by dealer

3/10/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

WAREHAM, MA

Ronald S|2021 GMC Yukon

Confirmed Service Customer

3/9/2026

GREAT CUSTOMER SERVICE!

3/9/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MASHPEE, MA

Charles C|2019 GMC Acadia

Confirmed Service Customer

1/14/2026

For years it has been very apparent to me that Battles cares about their customers by the way we are treated and the fact that the employees are not constantly turning over with many of them that have been there for decades.

1/15/2026

We truly appreciate your thoughtful review. It’s wonderful to hear that Battles Buick GMC's long-standing team and dedication to customer care have made such a positive impression over the years. Your loyalty means a lot, and we look forward to serving you for many more years.

Business Response

EAST FALMOUTH, MA

Richard S|2017 GMC Yukon XL

Confirmed Service Customer

1/27/2026

Good, reliable, reasonably priced service. Transparency is very helpful.

1/28/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SANDWICH, MA

Magda C|2026 Buick Encore GX

Confirmed Sales Customer

2/11/2026

Avery easy purchase. All personell were very knowledgeable and informative. thanks

MASHPEE, MA

Graceann G|2026 Buick Encore GX

Confirmed Sales Customer

2/27/2026

Well I saw a vehicle on line that I was interested in so I called Janet Greene and made an appointment. When I arrived I was greeted by Janet who made me feel very comfortable. Then she directed me to a sales representative who was AJ Marrotta. We chatted, he showed me the vehicle I was interested in then we went over numbers with Janet and before long I was on my way home happy and excited to talk it over with my husband. That night I called Janet I told her I wanted the vehicle and a couple of days later I was in my new vehicle. I was very happy with the experience everyone was very nice and a shout out to the finance manager Greg Shepherd who was great. This was my first experience there after being with another dealership for many years. They made me feel very, very, comfortable. Thank you all at Battles Buick GMC Graceann Gajdascz

TAUNTON, MA

John R|2019 GMC 1500 Sierra

Confirmed Service Customer

3/2/2026

I bring my truck for service because I have always been treated professionally and fairly by the staff at Battles (in particular Jason).

3/3/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ACUSHNET, MA

Scott D|2022 GMC 2500HD Sierra

Confirmed Service Customer

3/10/2026

Addressed all issues & completed oil change in a timely manner. Honored warranty coverage. We've been buying & servicing our vehicles at Battles for years and will continue to do so. Best service we've had at any dealership!

3/10/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MASHPEE, MA

Deborah B|2025 Buick Enclave

Confirmed Service Customer

3/13/2026

I have been going to Battles Buick GMC for many years. I live an hour away but I value the experience enough to drive this distance. They are professional. The work performed is thorough. The waiting area and amenities are very comforting. I appreciate them very much. Thank you.

3/14/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

SOUTH DARTMOUTH, MA

Linda B|2021 GMC Acadia

Confirmed Service Customer

11/3/2025

Unfortunately, my radio/navigation system stopped working. My husband is quite ill & l make many trips to Boston hospitals for his care. I NEED it to work. I brought my car back to Battle’s. After checking it out, a new part was ordered. We got a call from Wendy when the replacement arrived. She worked with GMC on my behalf for the replacement cost. The waiting room is clean and neat, as is the bathroom. The keurig machine is stocked with coffee, tea, hot chocolate and cider. Wendy even told me where to order the cider, my new favorite! I’m extremely pleased with Battle’s and highly recommend them.

11/4/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Battles Buick GMC

Business Response

POCASSET, MA

Robin W|2023 Buick Encore GX

Confirmed Service Customer

11/3/2025

awesome company. will recommend Battles !

11/4/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MARSTONS MILLS, MA

Kevin C|2024 GMC Sierra 1500

Confirmed Service Customer

11/23/2025

Oil change and tire rotation. Everything was completed in a timely fashion.

11/24/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASHPEE, MA

Stephane R|2016 GMC Terrain

Confirmed Service Customer

12/4/2025

Always a pleasant experience here

12/5/2025

We love hearing that every visit is a pleasant experience! Your loyalty and positivity inspire us to keep doing our very best for every customer.

Business Response

OAK BLUFFS, MA

Mark L|2025 GMC Sierra 1500

Confirmed Sales Customer

12/4/2025

A five Star dealer for sure, a fantastic place to buy a New or Used vehicle, from the minute I walked through the door I could see the difference from other dealerships, the receptionist was warm and friendly, the salesperson "DJ" was just awesome to deal with. Very straight forward support team as well. Hats off to Mr. Battles and his team. Thank you for the great service Sir. Mark Liddell

DANIEL DONAHUE

12/5/2025

Wow, what an amazing review! We’re so glad you noticed the difference from the moment you walked in. DJ and the Battles Buick GMC entire team appreciate your kind words—thank you for trusting us and sharing your fantastic experience!

Business Response

SAGAMORE BEACH, MA

Alan C|2026 GMC Yukon

Confirmed Sales Customer

3/17/2026

DJ Donahue was my salesman. At first he tried to find me the car that I had wanted with the interior exterior and some of the specifics I had requested. After he couldn’t find those combinations, he asked if I wanted to order a car which I did. He kept me up on the production and delivery date of the car, and when I went in to see it after delivered, he showed me the car and made the rest of the process seamless. He and the rest of the battles employees made the transition from my previous vehicle to the new vehicle extremely easy. I have given his name and battles dealership to a couple of friends, and I will certainly be back in a couple of years for a new vehicle.

DANIEL DONAHUE

3/17/2026

Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLYMOUTH, MA

John O|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/28/2025

Professional and courteous sales team!

EDWARD RASPA

10/29/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PLYMOUTH, MA

Joseph S|2024 GMC Sierra 1500

Confirmed Service Customer

11/2/2025

Friendly atmosphere great service

11/3/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!

Business Response

FALMOUTH, MA

Roberta M|2024 Buick Envista

Confirmed Service Customer

11/6/2025

Had general service

11/7/2025

Hi there, your satisfaction is our top priority. Thank you again for choosing Battles Buick GMC and we hope to see you again.

Business Response

MASHPEE, MA

Gregory S|2024 Chevrolet Malibu

Confirmed Service Customer

11/14/2025

Always excellent service, from Jason and Wendy to the team of techs, service always performed right the first time and on time !!

11/15/2025

What a fantastic review! Jason, Wendy, and the entire team will be delighted your service is always timely and done right the first time.

Business Response

MENDON, MA

Erik S|2024 GMC Yukon

Confirmed Service Customer

1/19/2026

Prompt service, quality work.

1/20/2026

Hi, thank you for taking the time to leave a review for us at Battles Buick GMC! We're looking forward to your next visit!

Business Response

HARWICH, MA

Robert O|2026 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

Happy,happy, happy. Thank you!

1/20/2026

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH EASTON, MA

Andrew R|2018 Chevrolet Suburban

Confirmed Service Customer

2/16/2026

Jason is as always great! Mike is new to me but he was very nice and I loved the appointment reminder he started. Thanks to everyone that I dont see to working hard every time day in and day out!

POCASSET, MA

Mike M|2019 GMC Acadia

Confirmed Service Customer

2/23/2026

Service dept is excellent in finding electrical gremlins!!

BUZZARDS BAY, MA

Mark P|2020 GMC 2500HD Sierra

Confirmed Service Customer

3/4/2026

Friendly, knowledgeable, and excellent service!

3/5/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MARSTONS MILLS, MA

Donna H|2019 GMC 2500HD Sierra

Confirmed Service Customer

4/17/2026

Battles always goes above and beyond for us!

Michael Hashem

4/18/2026

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST FALMOUTH, MA

Anthony D|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/22/2026

Friendly staff at the counter and no surprises when checking out. The Battles family is the best.

Jason Nydam

4/23/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

WAQUOIT, MA

Gregory B|2020 GMC Terrain

Confirmed Service Customer

1/8/2026

everything went well, completed on time they stated.

1/9/2026

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

MARSTONS MILLS, MA

Robert K|2026 GMC Terrain

Confirmed Sales Customer

1/10/2026

Heather, our Salesperson at Battes Buick GMC in Bourne, was a pleasure to work with and so helpful in making our automobile purchase pleasurable. We would highly recommend her to anyone looking to puchase a car

HEATHER ALDEN

1/11/2026

Hi, we're happy you found our staff to be so supportive during your experience here at Battles Buick GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

BUZZARDS BAY, MA

Robert G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

3/23/2026

Outstanding customer service as usual!

3/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MATTAPOISETT, MA

Dennis N|2026 GMC Sierra 1500

Confirmed Sales Customer

3/27/2026

Very helpful and professional. We have bought or leased vehicles from Battles for many years.

DANIEL DONAHUE

3/28/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

FORESTDALE, MA

David B|2026 GMC Sierra 1500

Confirmed Sales Customer

3/31/2026

Friendly, courteous, helpful and professional personnel

ARTHUR MAROTTA

4/2/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

FALMOUTH, MA

Charles L|2026 GMC Sierra 1500

Confirmed Sales Customer

3/31/2026

Excellent positive experience. Highly recommend Heather as salesperson to seek when making a purchase. From sales to service you can't beat Battles

HEATHER ALDEN

4/2/2026

Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!

Business Response

MARSTONS MILLS, MA

JOHN V|2026 GMC Canyon

Confirmed Sales Customer

4/5/2026

my dealings were with Steven and he did a great job for me and also Wylie was right there and between the two it was a great experience

WYLIE T

4/7/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH CHATHAM, MA

Lois R|2015 GMC Terrain

Confirmed Service Customer

4/26/2026

Great service and friendly and knowledgeable staff members.

Jason Nydam

4/28/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BUZZARDS BAY, MA

Brendan G|2020 Buick Encore GX

Confirmed Service Customer

3/9/2026

The service members left candy bar wrappers in the car when they returned it, not professional. I also had to pay for my own inspection since it wasn’t done in time before I picked it up a few weeks ago.

3/10/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

QUINCY, MA

Joseph C|2023 GMC Sierra 1500

Confirmed Service Customer

3/12/2026

AAAA+

3/12/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CHATHAM, MA

ROBERT A|2026 GMC Sierra 1500

Confirmed Sales Customer

4/22/2026

Heather is the best salesperson!

SALESPERSON HEATHER

4/23/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

EAST SANDWICH, MA

John W|2016 GMC Canyon

Confirmed Service Customer

4/22/2026

The service was fast and was able to use a coupon and save $20. Everything was good!

Michael Hashem

4/23/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

EAST SANDWICH, MA

Dennis W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/27/2026

Excellent, Friendly and Professional management and technician.

Christie Vecchione

4/28/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

EAST SANDWICH, MA

Edward A|2024 GMC Sierra 1500

Confirmed Service Customer

6/4/2026

The Service Advisor was exceptional in every way!

Colleen Corey

6/5/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAGAMORE BEACH, MA

John R|2019 GMC 1500 Sierra

Confirmed Service Customer

6/4/2026

Customer representatives were courteous and polite.

David Simpson

6/5/2026

We're glad to hear you found our staff were courteous and polite. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ACUSHNET, MA

Mary B|2026 GMC Terrain

Confirmed Service Customer

6/12/2026

Pleasant staff & waiting atea

David Simpson

6/13/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

WEST CHATHAM, MA

Stew M|2016 GMC 2500HD Sierra

Confirmed Service Customer

1/29/2026

Had my appointment, Jason had my truck taken right in . All my work was done in a timely fashion. Had my brakes checked for wear as well , I was surprised though , how my the labor charge ended up ? I have always been pleased with Battles , just wished we didn’t live down in Dennis for the ride ! Thankyou for your service!

SOUTH DENNIS, MA

Scott D|2018 GMC 1500 Sierra

Confirmed Service Customer

2/11/2026

Staff was very accommodating in helping with my time constraints. Thank you!.

EAST SANDWICH, MA

Paul G|2025 GMC Sierra 1500

Confirmed Service Customer

2/11/2026

Timely, friendly service. Nice waiting area.

SANDWICH, MA

John H|2025 GMC Sierra 1500

Confirmed Service Customer

2/20/2026

Dropped truck off night before for a 9:30 appointment for oil change. Was told to pick up at noon. That was agreed upon and I could get an afternoon of work in. Truck wasn’t ready till after 2pm. Missed a full days work for a complimentary oil change.

EAST FALMOUTH, MA

Stewart M|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

3/12/2026

Our experience with our sales consultant (Heather) was excellent! No surprises or stress whatsoever. She was very informative throughout the process .My Wife & I will definitely make Battles our first stop, on future purchases! What to mention, Business Mgr, (Steve), same deal , it was a pleasure working with him , with such a large purchase , he created the entire process smoothly! All the employees seemed very genuine and friendly! A/Plus Battles, keep doing what you do best ! Stew&Cindy !

HEATHER ALDEN

3/13/2026

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

SOUTH DENNIS, MA

Rosemary P|2019 Chevrolet Traverse

Confirmed Service Customer

6/10/2026

We had our Chevy Traverse detailed and undercoated by Chad and Chris. As usual they did an excellent job. We have been using them for several years now.

David Simpson

6/12/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

MONUMENT BEACH, MA

SCOTT H|2026 GMC Sierra 1500

Confirmed Sales Customer

6/10/2026

Heather Alden was great! She made the process very easy.

SALESPERSON HEATHER

6/12/2026

Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

ROSLINDALE, MA

Peter S|2018 Buick Envision

Confirmed Service Customer

6/15/2026

2nd visit and it was just as good as the first. Great service by Dave.

David Simpson

6/16/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!

Business Response

BUZZARDS BAY, MA

Paul-Peter C|2025 Buick Encore GX

Confirmed Service Customer

2/2/2026

For our first appointment, we waited 1hr30min. The service was fine and next time we'll plan on a long wait.

SANDWICH, MA

Erika W|2022 Chevrolet Tahoe

Confirmed Service Customer

2/9/2026

Always a pleasant experience taking my vehicle for service! Another reason why I love Battles!

NEW BEDFORD, MA

Alistair B|2026 GMC Terrain

Confirmed Sales Customer

2/13/2026

Heather from Battles GMC in Bourne has been super helpful and a pleasure to work with.

MARION, MA

Jeffery C|2026 GMC Sierra 1500

Confirmed Sales Customer

3/2/2026

Great buying experience!

BUZZARDS BAY, MA

Debra C|2017 Buick Envision

Confirmed Service Customer

4/15/2026

Friendly and efficient service

Michael Hashem

4/16/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

CENTERVILLE, MA

Cameron W|2020 GMC Terrain

Confirmed Service Customer

5/24/2026

Unprofessional, not very competent

OAK BLUFFS, MA

Alexandra O|2019 Buick Encore

Confirmed Service Customer

5/29/2026

Excellent service. Excellent communication and professionalism.

Colleen Corey

5/30/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

OSTERVILLE, MA

Sandra S|2021 Buick Envision

Confirmed Service Customer

6/10/2026

Appointment was at 10:00am and the car was taken in for service right on time.

Colleen Corey

6/12/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

MIDDLEBORO, MA

Kevin M|2025 GMC Acadia

Confirmed Service Customer

6/12/2026

It was fine. Other dealerships (like your Nissan dealer) have always washed a car when I have brought it in for service. Surprised you didn't.

Colleen Corey

6/13/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

EAST FALMOUTH, MA

MATTHEW P|2026 GMC Sierra 1500

Confirmed Sales Customer

6/17/2026

Everyone does a great job from front desk to sales to the GM. I always have a great experience and have been buying cars from Battles since the early 2000’s. DJ & Janet are top notch. Thanks for everything.

DANIEL J

6/18/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

EAST FALMOUTH, MA

Craig P|2024 GMC Canyon

Confirmed Service Customer

3/13/2026

I had lost one of my key fobs and Mark Lowney ordered me a new one. The service techs processed the new fob and were very accommodating. They also did a couple other items under recall. Excellent customer service!

3/14/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CHATHAM, MA

Bill B|2026 GMC Acadia

Confirmed Service Customer

4/13/2026

The winter time changeover seemed to take longer than necessary. Otherwise good experience.

Michael Hashem

4/14/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

NORTH FALMOUTH, MA

Bradford H|2026 GMC Canyon

Confirmed Service Customer

4/17/2026

Did not have service but sales were excellent for my new canyon at4 Brad Hall

Christie Vecchione

4/18/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

YARMOUTH PORT, MA

George C|2015 GMC Yukon XL

Confirmed Service Customer

4/21/2026

Came in for my typical oil change/tire rotation. I asked to have the front and rear windshield wipers replaced. The mechanic inspected them and told the service advisor, who told me, that they didn't need to be replaced. I was impressed that they went to that level of detail and instead of replacing my wipers they didn't because I didn't need new ones. I appreciate that level of service.

Michael Hashem

4/22/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MASHPEE, MA

CAROLE G|2026 GMC Terrain

Confirmed Sales Customer

6/11/2026

This has been my go to dealership for 23 years. Everyone is so nice and helpful, it’s a great place for sales and service!

SALESPERSON HEATHER

6/11/2026

Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!

Business Response

MASHPEE, MA

Phil H|2023 Chevrolet Traverse

Confirmed Service Customer

6/23/2026

My 2023 Gm Traverse was serviced. Simply put. Should not be paying for radio software upgrades to operate correctly when GM service bulletin issued. 2nd should not be being charged for blinker/brake light assembly for known issue-should have service bulletin issued/recall. So much for new computer software and LCD electronics/lighting. 3rd price of 2023 Traverse well over 50,000. Your GM warranty of 3yr. 36000-mile is way outed dated for the price of new cars. I Expect response from GM not Dealer. Dealer only fixing poor quality GM Product. I have been purchasing GM Cars/Trucks for almost 50 years. May have to switch to a car/truck with better warranty and repair track record. My 2009 and 2021 GM Sierra both had the 5.3 lifter issue. 20 years of same motor issue not acceptable.

Colleen Corey

6/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

NORTH FALMOUTH, MA

Richard K|2025 Buick Envision

Confirmed Service Customer

3/23/2026

took care of all my maintenance needs for my vehicle and did so with a courtesy and kindness. Prices are comepetitive. Waiting area is comfortable and service writers are knowledgeable.

3/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DUXBURY, MA

Ellen G|2019 GMC Terrain

Confirmed Service Customer

3/26/2026

Service department is always super helpful and friendly.

3/27/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MASHPEE, MA

Francis W|2016 Buick Enclave

Confirmed Service Customer

4/7/2026

Had a 9:00 am appointment for an oil change & tire rotation I had arrived at the dealership at 8:20 the car was finished at 11:00 am 2 hours for an oil change?? I think that’s a little bit too much and to make things worse I had an 11:15 am appointment which was 20 miles from where I was at knowing I couldn’t make it in time I had to cancel it.

Jason Nydam

4/9/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

BUZZARDS BAY, MA

Sheila G|2025 Buick Encore GX

Confirmed Service Customer

4/15/2026

Service was supposed free but we were charged

Jason Nydam

4/16/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

NORTH FALMOUTH, MA

Robert M|2014 Buick LaCrosse

Confirmed Service Customer

4/20/2026

Deliveried as scheduled all work done with reasonable costs. If your Buick needs repairs or service this is the place to go.

Michael Hashem

4/22/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BREWSTER, MA

Maureen D|2026 Buick Enclave

Confirmed Service Customer

6/22/2026

Everyone was friendly and helpful.

Michael Hashem

6/25/2026

Hi, thank you for taking the time to leave a review for us at Battles Buick GMC. We're looking forward to your next visit!

Business Response

FORESTDALE, MA

Cornelius A|2025 GMC Sierra 1500

Confirmed Service Customer

6/22/2026

Quick, great job, good people

Colleen Corey

6/25/2026

Hi, thank you for taking the time to leave a review for us at Battles Buick GMC. We're looking forward to your next visit!

Business Response

WEST BARNSTABLE, MA

David M|2023 GMC Yukon

Confirmed Service Customer

7/4/2026

Less than enthusiastic greeting and paying for my service.

Colleen Corey

7/5/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MARION, MA

JOHNATHAN D|2026 GMC Acadia

Confirmed Sales Customer

4/30/2026

Mr Battles and his team are the best! Janet Green made sure I got the car I wanted and Wylie Curtis was a pleasure to assist with everything from start to finish.

HOUSE DEAL

5/1/2026

Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEYMOUTH, MA

Dennis M|2025 GMC Sierra 1500

Confirmed Service Customer

6/18/2026

Very professional and thorough.

David Simpson

6/20/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

EAST SANDWICH, MA

Douglas S|2023 GMC Terrain

Confirmed Service Customer

7/21/2026

The appointment was made on line. When I arrived there was no appointment listed. They helped me anyway and also took care of my recall.

Colleen Corey

7/22/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Battles Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST YARMOUTH, MA

ROBERT A|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/17/2026

Professional, courteous and smooth experience purchasing my new truck

HOUSE DEAL

6/18/2026

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

FOXBORO, MA

John S|2026 GMC Canyon

Confirmed Sales Customer

3/2/2026

Efficient, no nonsense, pleasure to work with.

HINGHAM, MA

Richard M|2026 GMC Sierra 1500

Confirmed Sales Customer

3/13/2026

Janet is the best. Now if gmc can get my maps to appear on my dash screen, all will be well. Time will tell.

ARTHUR MAROTTA

3/14/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

SOUTH DARTMOUTH, MA

Sheri C|2017 Buick Encore

Confirmed Service Customer

4/10/2026

It’s my go-to shop. Been having my car serviced at Battles for years. You can absolutely trust them very honest. It’s worth the price knowing you can trust Battles and unbiased advice.

Michael Hashem

4/11/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Battles Buick GMC and we hope to see you again soon!

Business Response

MASHPEE, MA

Kristen C|2019 Buick Encore

Confirmed Service Customer

5/25/2026

I am very unhappy with Battles GMC Bourne. I bought a vehicle used from them and the car has less than 69,000 miles on it and still now check engine light is on and no loaner so I have had to miss work and get rides and this never happens when Wendy was in charge of the service department. My car is going back to them this week and hopefully they will take care of the problem

Michael Hashem

5/26/2026

It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

EAST FALMOUTH, MA

Roberta N|2018 GMC Acadia

Confirmed Service Customer

6/3/2026

Great customer service!

Michael Hashem

6/4/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PUNTA GORDA, FL

John O|2021 Buick Enclave

Confirmed Service Customer

6/24/2026

Good service with no problems

Michael Hashem

6/25/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Battles Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORT SAINT LUCIE, FL

Mark M|2016 GMC 3500HD Sierra

Confirmed Service Customer

6/28/2026

Awesome

David Simpson

6/30/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

POCASSET, MA

RONALD L|2026 Buick Enclave

Confirmed Sales Customer

7/23/2026

They worked within my budget

DANIEL J

7/24/2026

Hello, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Until the next time we meet. Take care!

Business Response

NORTH FALMOUTH, MA

Alain R|2026 GMC Canyon

Confirmed Service Customer

6/30/2026

Everybody is very friendly, very efficient, and I was in and out very promptly.

Colleen Corey

7/1/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

PLYMOUTH, MA

Ross G|2025 Buick Enclave

Confirmed Service Customer

7/2/2026

Friendly, nice waiting area, a TV to watch, reasonable and expected price for the service

Colleen Corey

7/3/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

WINCHESTER, MA

Stephen B|2025 Buick Encore GX

Confirmed Service Customer

7/22/2026

Needed oil change and tire rotation, they got me right in even though I didn’t have an appointment. Great Service

Colleen Corey

7/23/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Battles Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASHPEE, MA

Richard T|2023 Chevrolet Blazer

Confirmed Service Customer

5/29/2026

Nice people, great service. A car wash would have been nice

Michael Hashem

5/30/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SOUTH YARMOUTH, MA

Nancy V|2024 GMC Terrain

Confirmed Service Customer

6/6/2026

It was very professiona

Colleen Corey

6/7/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

EAST FALMOUTH, MA

Robert V|2022 GMC Terrain

Confirmed Service Customer

6/12/2026

To long wait time

Colleen Corey

6/13/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

EAST FALMOUTH, MA

RICHARD B|2026 GMC Canyon

Confirmed Sales Customer

6/24/2026

Ed and Janet are the best!!! The whole staff who helped were nothing but professional. Not my first vehicle from Battles and certainly won't be my last.

SALES EDWARD

6/25/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

POCASSET, MA

Robert G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

7/13/2026

Always a great experience at Battles! You can tell customer service is a top priority.

Colleen Corey

7/15/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MATTAPOISETT, MA